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SHIPPING POLICY

Orders within Canada

Orders will be shipped on business days only. Business days are Monday - Friday excluding Holidays.

Items will be shipped 5-7 business days after placing your order, please keep in mind this is not including Canada Post delivery. 

Orders over $150 will receive a tracking number

Standard flat rate shipping of $7 for all orders within Canada.

Outside Canada Standard flat rate shipping of $11.

If you would like a tracking number with your order you will find that option in the shipping drop down menu.

RETURN & EXCHANGE POLICY

For sanitary reasons returns and exchanges are not available for all our teething products, unless they are defective. If product is defective we ask you to send hello@cutiechews.com a detailed picture of the product with a brief description on what is wrong and when you item was purchased. We will then use our judgement on honouring your exchange, our main thing is to make you happy!