Turnaround Time
Each one of cutieCHEWS items are unique to you, giving you full control of the end result.. who wouldn't want that!?
Since I am a team of ONE I work my way down orders as they come in, as well as being a full-time mama of two.
Please read the following turnaround times below.
BLACK FRIDAY ORDERS WILL BE SHIPPED IN PLENTY OF TIME FOR CHRISTMAS GIFTS.
TURNAROUND TIME FOR THIS SALE WILL BE A LITTLE QUICKER.
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Once your order has been placed there will be a 2 - 4 week turnaround. This does NOT include shipping time. There's always a good chance that I am able to get your item shipped out or picked up a little sooner but no guarantee.
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If you need your order sooner, please email hello@cutiechews.com before you place it.
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Canada Post is very delayed in some areas, your item will arrive anywhere from 1-6 weeks. I have no control over shipping so please be patient.
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If you go with Standard Shipping over Tracked Shipping, I will have NO way of seeing the progress of your order. There will be a return address on your package if anything was to go wrong along the way.
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Shipping with Tracking will not always update on time due to very high volumes Canada Post is seeing. Again, please be patient during these times.
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If you go with Standard Shipping and your package is taking longer than 6+ weeks there will be NO refunds. Please email me at hello@cutiechews.com, I will help you out in the best way I can.
At checkout you have 3 shipping options,
- Standard (Does NOT include Tracking)
- Shipping with Tracking
- 3 x Local Pickup Options